Contact Us
Contact Us
Thank you for visiting vividvast (“we,” “us,” or “our”). If you have any questions regarding browsing products, placing orders, shipping, or after-sales service, please feel free to contact us. We offer multiple ways for you to reach us, so you can choose the method that works best for you.
Contact Information
Address: 146 SANDRE ST, SAGINAW, MI, 48602-2516, US
Customer Service Phone: +1 (586) 093-0689
Customer Service Email: itcare@vividvast.com
Online Service Hours
Monday–Friday: 9:00–12:00 and 14:30–18:30 (GMT)
During these hours, our customer service team will respond promptly to your inquiries and provide guidance or relevant information.
Common Inquiries Guide
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Order Tracking: After placing an order, you can check its status via the “Order Tracking” page on our website.
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Returns & Refunds: Please refer to our [Return Policy] and [Refund Policy] for smoother handling of your requests.
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Product Information & Stock: Detailed product descriptions are available on each product page. For any questions, feel free to contact us directly.
We aim to ensure every customer clearly understands their rights and responsibilities while enjoying a smooth and reliable shopping experience.