Payment Methods

Payment Methods

At vividvast (“we,” “us,” or “our”), we provide convenient and secure online payment options to ensure that every transaction is clear and transparent.

1. Accepted Payment Methods

Currently, we only support Visa and MasterCard payment cards. You can choose either of these methods when placing your order for a simple, safe, and reliable payment process.

2. Payment Security

To protect your account and payment information, we do not store your payment card details. All payment transactions are processed through secure, encrypted channels, ensuring the safety of your funds and personal information.

3. Order Cost Details

The total amount of each order consists of the product price and shipping fees. All relevant taxes, including Australian VAT and necessary customs clearance fees, are included in the order price. No additional charges will be required.

4. Payment Issues

If you encounter any issues during payment (such as failed transactions or delays), please contact our customer service team immediately. We will assist in verifying the payment status and provide guidance to ensure your order is successfully processed.

5. Disclaimer

We are not responsible for network delays, payment service provider system failures, or bank processing delays. Please ensure that your payment card information is accurate and monitor notifications from your bank.

6. Contact Us

If you have any questions regarding payment, please contact our customer service team:

Address: 146 SANDRE ST, SAGINAW, MI, 48602-2516, US
Customer Service Phone: +1 (586) 093-0689
Customer Service Email: itcare@vividvast.com
Service Hours: Monday–Friday, 9:00–12:00 and 14:30–18:30 (GMT