At vividvast (“we,” “us,” or “our”), we take your personal information seriously. This Privacy Policy explains how we collect, use, and manage your information when you access our website, shop online, or subscribe to our services.
This policy applies to all personal information you provide when visiting and using our website, placing orders, or subscribing to services. It covers activities including browsing products, submitting orders, and interacting with customer support.
We may use Cookies or similar technologies to enhance your website experience, analyze traffic, and support website functionality.
You will be informed before these technologies are used and can choose whether to authorize cookie collection.
The information we collect may be used for:
Order Processing & After-Sales Service: To ensure timely handling of your orders and facilitate customer communication.
Customer Communication: To provide service notifications, order status updates, and handle feedback.
Website Optimization: To improve website usability, performance, and security.
We will not sell or arbitrarily share your information with unauthorized third parties. Limited sharing may occur only when necessary, such as for logistics, payment processing, or legal compliance.
Your information will be securely stored on protected servers.
Cookies are stored and managed based on your informed consent. You may manage or delete cookies via your browser settings at any time.
Under GDPR, you have the following rights:
Access, update, or delete your personal information.
Withdraw previously given consent.
Object to certain data processing activities.
To exercise these rights, please contact us via the details below.
We process your personal information in accordance with GDPR, based on the following legal grounds:
Performance of Contract: To process orders and provide purchased goods or services.
Explicit Consent: For newsletter subscriptions or marketing activities, where you have clearly authorized.
Legal Obligation: To comply with tax, accounting, or regulatory requirements.
Legitimate Interests: To improve website experience, prevent fraud, and maintain platform security.
For inquiries or requests regarding your personal data, please contact us:
Address: 146 SANDRE ST, SAGINAW, MI, 48602-2516, US
Customer Service Phone: +1 (586) 093-0689
Customer Service Email: itcare@vividvast.com
Service Hours: Monday–Friday, 9:00–12:00 and 14:30–18:30 (GMT)
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